30% and 50% discounts on all items in the store and branches and 70% exclusively for the store

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Nawaem Abaya is an ancient name for more than 20 years in the trade of abayas and women’s offerings in the Kingdom of Saudi Arabia and the Arabian Gulf. We choose our fabrics carefully and are disting

Return and exchange policy


From the date of delivery of products we accept returns within 3 days and exchange within 7 and in the case of offers 1 day return and exchange 3 days for products in new condition.



Return method

1 - Contact the customer service representative by sending a ticket from your account, including the type of products you want to return and the reason for returning them.

4 - You will receive a product return policy on your email registered with the Abayat Nawaem website, through which you can deliver the product to the shipping company.

2 - Put the product in the original package and make sure the package is securely closed.

3 - Send the parcel from any post office of the shipping company.

5- The refund period after we receive the product ranges from 2 to 14 working days.


Substitution method

1 - Contact the customer service representative by sending a ticket from your account, including the type of products you want to return and the reason for returning them.

4 - You will receive a product return policy on your email registered with the Abayat Nawaem website, through which you can deliver the product to the shipping company.

2 - Put the product in the original package and make sure the package is securely closed.

3 - Send the parcel from any post office of the shipping company.

5- After we receive the order. The amount will be returned to your wallet. You can order the replacement product and use your balance in the wallet



Terms of exchange and return



1 - The return period is 3 days and the exchange period is 7 days after you receive the order.

2 - The products returned must be unused with the original package, and we cannot return the used product, if it is damaged or washed and do not change it in any way.

3 - We do not accept goods returned by you without checking with us first.

4 - The cost of return or replacement shipping is borne by the customer, unless it is due to a mistake by the Nawaem Abaya store.

5 - In the event that the shipping was free according to a certain purchase limit, and some items were returned, and the value of the remaining products with the customer was less than the free shipping limit, then the product shipping fee shall be added to the customer.


Return address


If you would like to return the product to the nearest return address, please send a ticket from your account, and a customer service representative will contact you as soon as possible.